30 days, unused. Email tasacasupplysupport@gmail.com within 30 days of the delivery date. We accept a return when the part is unused, uninstalled, and in the original packaging, with all hardware, zip ties, and caps that came in the box.
What we do not take back
• Parts that have been installed, ridden, crashed, or modified
• Parts missing hardware or packaging
• Tires or wheels that have been mounted
• Orders where the fitment on the product page did not include your bike, and you ordered anyway without emailing us first
Normal wear is not a defect. These parts are for off-road mini e-motos. A crash, a bent rotor, or a grip you wore down is not covered by this return policy.
Wrong part or our mistake
If we send the wrong part, or the part does not match the fitment written on the product page, email us within 7 days. We pay for the return label, and we will replace it or refund the item and the original shipping you paid.
Damaged on arrival
Email tasacasupplysupport@gmail.com within 7 days of delivery. Include your order number and photos of the shipping box and the damage. We will replace the part or refund it. You do not ship it back unless we ask.